The composite pulsed electromagnetic waves utilized by the company operate within a frequency range of 1,000 to 10,000 Hz. This safe and stable low-frequency energy creates a gentle 'resonance effect' with water molecules in the human body, activating their vibrational energy. Once the water within the body is revitalized, it acts as an endless source of momentum—accelerating blood circulation and cellular metabolism, thereby helping the body maintain its optimal state of balance.

There is no known side effect associated with the usage of Vnex® Products.

Pregnant women should consult with doctor before using Vnex® products.

We allow no reason return & refund for your purchase. Refund request must be lodged within 30 days from the day of receipt of the product.

Please also read 30 Day Money Back Guarantee

Please keep the original invoice as proof of purchase for future’s exchange or warranty use.

Not necessarily. You can check out as a visitor.

However, if you register to become our member, you will be able to enjoy 30% off discount,  log in your account and view details of your order history as well as being notified with our latest promotion.

You can reset your password by going to the "Log in" page and clicking on "Forgot your Password".

1. Log in to your member account or check out as guest

2. Select the item(s) you wish to purchase

3. Select quantity you wish to purchase

4. Click "Add to Cart" or “Buy Now”

5. Move your cursor to your shopping cart and click on "Check out"

6. Enter your delivery address

7. If you have any special request for us, please leave us a message

8. Agree to the terms of service by checking on the checkbox

9. Click "Submit"

10. You will be directed to Stripe’s secured site for payment. Proceed with payment.

11. If your payment is successful, you will receive an email from cs@vibronex.com with your invoice and purchase details.

Orders cannot be changed once you have checked out your shopping cart.

Items are not reserved until payment has been made.

In the unfortunate event that you have received a wrong or defective item, please email us at cs@vibronex.com and we will assist you accordingly.

Yes, absolutely. We do not retain your credit card information after your order is completed. Rather, you will be directed to Global Payment’s secured site for payment.

After payment is gone through, you will receive an email with the subject “Your payment to Vibronex is completed” from cs@vibronex.com .

If you do not receive this email shortly after your payment, please contact us at cs@vibronex.com and we will assist you accordingly.

Order will be processed and shipped within 2 business days upon receipt of your payment.